UMassMemorial Health Care

UMass Memorial Medical Center (UMass Memorial) is the clinical partner for UMass Medical School, and part of the largest health care system in Central Massachusetts. Through our palliative care program, UMass Memorial is dedicated to enhancing the quality of life for seriously ill patients through culturally sensitive excellence in clinical care, service, teaching, and research. Our focus includes:

  • Enhancing skills in serious illness communication among attending physicians, nurse practitioners, residents and other practicing clinicians;
  • Measuring impact of palliative care on patient outcomes, caregiver stress and health care utilization;
  • Encouraging improved pain management through standardization of care;
  • Improving advance care planning in patients with serious illness and ensuring appropriate documentation of their wishes and treatment preferences;
  • Promoting access to palliative care for patients and families earlier in disease course through pro-active identification and collaboration with other specialties.

UMass Medical School is engaged in an innovative statewide project to ensure all medical students acquire the foundational knowledge, skills, and inspiration to engage in goal-oriented conversations with seriously ill patients, with a commitment to lifelong learning and deliberate practice. This effort, involving all four Massachusetts medical schools, is led by Dr. Jennifer Reidy, an associate professor at UMass Medical School, and Chief, Division of Palliative Care at UMass Memorial. Examples of media coverage of this program: Boston Herald, WBUR Radio.

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